Francesca Dakin
Award title: NIHR SPCR DPhil Studentship
Project Title: The Long Recovery: learning from the experiences of primary care workers during the pandemic to improve wellbeing and working conditions
Brief Summary: This project seeks to build the evidence base for improving the health, wellbeing and working conditions of all staff groups working in GP practices. Through a combination of qualitative methods, the project investigates two in-depth comparative case-study sites to build a nuanced understanding of the lived experiences of practice staff during the pandemic and remote-care shift, and its effects on their personal and professional health and wellbeing. Through a wider scale survey following the initial case-study phase, it also seeks to build consensus around the best approaches for improving conditions for these staff to reduce workforce attrition, improve retention, and therefore improve patient care.